Holmes Court and Holmes House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds49
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2023-01-20
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth65
- Compassion & dignity65
- Cleanliness60
- Activities & engagement55
- Food quality55
- Healthcare65
- Management & leadership45
- Resident happiness60
What inspectors found
Inspected 2023-01-20
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the November 2024 inspection. This domain covers whether staff have the right skills and training, whether care plans are detailed and kept up to date, whether residents get timely access to GPs and other health professionals, and whether food meets individual needs. A Good rating suggests inspectors were satisfied across these areas. No specific examples, quotes, or observations are available in the published summary to confirm the depth of that satisfaction. The home supports people living with dementia, mental health conditions, and physical disabilities, which means dementia-specific training and person-centred care planning are particularly important here.Is this home caring?
The Caring domain was rated Good at the November 2024 inspection. This domain covers staff warmth, dignity, respect, and whether residents are treated as individuals. A Good rating means inspectors judged these qualities to be present. No specific observations, such as whether staff knocked before entering rooms or used preferred names, are available in the published summary. Staff warmth and compassion are the two highest-weighted themes in family satisfaction data, so the absence of specific evidence here is a gap worth closing on your visit.Is the home responsive?
The Responsive domain was rated Good at the November 2024 inspection. This domain covers whether the home provides meaningful activities, responds to individual needs and preferences, supports independence, and has a good approach to end-of-life care. A Good rating suggests inspectors were satisfied. Holmes House supports people with a range of conditions including dementia, mental health conditions, and physical disabilities, which means responsive care needs to work across very different levels of need and ability. No specific activities, individual examples, or end-of-life planning details are described in the published summary.Is the home well-led?
The Well-led domain was rated Requires Improvement at the November 2024 inspection. This is the only domain below Good and it is the reason the overall rating dropped from Good to Requires Improvement. The Well-led domain covers the quality of management and oversight, whether the home has effective governance systems, whether staff feel supported and able to raise concerns, and whether the home learns from incidents and complaints. The published summary does not detail what specific failures or gaps led to this rating. The registered manager is named as Miss Natalie Leighann Donaldson, with Mrs Diane Smith listed as nominated individual, and Prime Life Limited as the operating organisation.
Source: CQC inspection report →
What the evidence base says
The team at Holmes House has experience caring for adults both under and over 65, including those living with dementia, mental health conditions, and physical disabilities. This broad range of expertise means they work with residents who have varying support needs. For residents living with dementia, the home provides specialised support tailored to individual needs. The care team works to understand each person's unique requirements as their condition progresses. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Holmes House scores 62 out of 100. Four domains were rated Good at the most recent assessment, which is encouraging, but the Well-led domain requires improvement and the individual domain scores are based on limited publicly available inspection detail rather than specific observed evidence.
Homes in East Midlands typically score 68–82.Worth a visit
Holmes House Care Home on Kenilworth Road, Leicester, was assessed in November 2024 and the report was published in February 2025. Four of the five inspection domains, Safe, Effective, Caring, and Responsive, were rated Good. This is a positive baseline and suggests that basic care, staff conduct, and health management were considered satisfactory at the time of inspection. However, the overall rating is Requires Improvement, driven by concerns about leadership and governance in the Well-led domain. The home has previously held a Good overall rating, so this represents a step backwards. The main uncertainty here is that the published summary contains very little specific detail: no inspector observations, no resident or relative quotes, and no concrete examples of what was working well or where the leadership fell short. For a home caring for people living with dementia, mental health conditions, and physical disabilities, that level of detail matters. Before making a decision, visit the home in person, ask to speak with the registered manager, and use the checklist questions below to fill in the gaps the published findings leave open.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Holmes Court and Holmes House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Holmes Court and Holmes House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Care home in Leicester supporting adults with complex needs
Dedicated residential home Support in Leicester
Holmes House Care Home in Leicester provides residential care for adults across different age groups who need support with physical disabilities, mental health conditions, and dementia. The home welcomes both younger adults under 65 and older residents, offering specialised care approaches for various conditions. Located in the East Midlands, the service aims to support people with complex care needs.
Who they care for
The team at Holmes House has experience caring for adults both under and over 65, including those living with dementia, mental health conditions, and physical disabilities. This broad range of expertise means they work with residents who have varying support needs.
For residents living with dementia, the home provides specialised support tailored to individual needs. The care team works to understand each person's unique requirements as their condition progresses.
“To learn more about Holmes House and whether it might suit your family member's needs, consider arranging a visit to see the home firsthand.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Holmes House scores 62 out of 100. Four domains were rated Good at the most recent assessment, which is encouraging, but the Well-led domain requires improvement and the individual domain scores are based on limited publicly available inspection detail rather than specific observed evidence.
Homes in East Midlands typically score 68–82.Worth a visit
Holmes House Care Home on Kenilworth Road, Leicester, was assessed in November 2024 and the report was published in February 2025. Four of the five inspection domains, Safe, Effective, Caring, and Responsive, were rated Good. This is a positive baseline and suggests that basic care, staff conduct, and health management were considered satisfactory at the time of inspection. However, the overall rating is Requires Improvement, driven by concerns about leadership and governance in the Well-led domain. The home has previously held a Good overall rating, so this represents a step backwards. The main uncertainty here is that the published summary contains very little specific detail: no inspector observations, no resident or relative quotes, and no concrete examples of what was working well or where the leadership fell short. For a home caring for people living with dementia, mental health conditions, and physical disabilities, that level of detail matters. Before making a decision, visit the home in person, ask to speak with the registered manager, and use the checklist questions below to fill in the gaps the published findings leave open.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Holmes Court and Holmes House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Holmes Court and Holmes House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Care home in Leicester supporting adults with complex needs
Dedicated residential home Support in Leicester
Holmes House Care Home in Leicester provides residential care for adults across different age groups who need support with physical disabilities, mental health conditions, and dementia. The home welcomes both younger adults under 65 and older residents, offering specialised care approaches for various conditions. Located in the East Midlands, the service aims to support people with complex care needs.
Who they care for
The team at Holmes House has experience caring for adults both under and over 65, including those living with dementia, mental health conditions, and physical disabilities. This broad range of expertise means they work with residents who have varying support needs.
For residents living with dementia, the home provides specialised support tailored to individual needs. The care team works to understand each person's unique requirements as their condition progresses.
“To learn more about Holmes House and whether it might suit your family member's needs, consider arranging a visit to see the home firsthand.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
